Email Us

info@hishenterprise.com

Call Us

+60 11 5121 8933

Whatsapp Us

+60 11 5121 8933

Address

Limbe

Refund Policy Overview

Understand Our Refund Process

Discover the details of our refund policy, designed to ensure transparency and customer satisfaction at Hish Enterprise Malaysia.

Eligibility for Refunds

Hish Enterprise Refund Policy

At Hish Enterprise Malaysia, we are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, our refund policy outlines the conditions under which refunds are granted. To be eligible for a refund, the request must be made within 30 days of purchase, and the product must be unused and in its original packaging. Refunds are processed within 14 business days after the return is received and inspected. Please note that shipping costs are non-refundable, and certain items may be exempt from refunds due to their nature. For a detailed understanding of our refund policy, please contact our customer service team.

Refund Policy Overview

Find answers to the most common questions regarding our refund process and policies at Hish Enterprise Malaysia.

What is the timeframe for requesting a refund?

You can request a refund within 30 days of your purchase date.

How long does it take to process a refund?

Refunds are typically processed within 14 business days after we receive and inspect the returned product.

Are shipping costs refundable?

Unfortunately, shipping costs are non-refundable unless the return is due to an error on our part.

Items that have been used, opened, or are not in their original condition may not be eligible for a refund.

To initiate a refund request, please contact our customer service team with your order details and reason for return.

Yes, exchanges are possible if the product is in stock. Please contact our support team for assistance.

If you receive a damaged product, please contact us immediately for a replacement or refund.

No, we do not charge a restocking fee for returns that meet our refund policy criteria.

You will receive an email notification once your refund has been processed. Please allow a few days for the transaction to reflect in your account.

WhatsApp Us

+601123894711

Email

info@hishenterprise.com

Address

Jalan Bintulu – Miri, Suai, 98200 Miri, Sarawak, Malaysia