info@hishenterprise.com
+60 11 5121 8933
+60 11 5121 8933
Limbe
Discover the details of our refund policy, designed to ensure transparency and customer satisfaction at Hish Enterprise Malaysia.
You can request a refund within 30 days of your purchase date.
Refunds are typically processed within 14 business days after we receive and inspect the returned product.
Unfortunately, shipping costs are non-refundable unless the return is due to an error on our part.
Items that have been used, opened, or are not in their original condition may not be eligible for a refund.
To initiate a refund request, please contact our customer service team with your order details and reason for return.
Yes, exchanges are possible if the product is in stock. Please contact our support team for assistance.
If you receive a damaged product, please contact us immediately for a replacement or refund.
No, we do not charge a restocking fee for returns that meet our refund policy criteria.
You will receive an email notification once your refund has been processed. Please allow a few days for the transaction to reflect in your account.